West Texas A&M University

Technical Help

Needing additional help with something not found in the WTClass Student Help? Here you can find all the places you can get additional help.

Common Fixes

Web Form

mail imageContact the Help Desk by filling out the web form that will gather data about your issue. Access the web form at the WTClass Student Help page.

Please remember to have your name, Buff ID number, course ID, and information pertaining to the the title and location of any items in WTClass that you are having a problem with.

Email

mail imageContact the IT Service Center by email at and support personnel will be happy to assist you.

Please remember to include your name, Buff ID number, and any information that help us with your problem. If you are emailing about WTClass help, please remember to include the course ID where you are having an issue, as well as the title and location for what item you are requesting help with.

Phone

phone imageContact the IT Service Center by phone at 806-651-HELP (4357) and support personnel will be happy to assist you. Phone support is generally available from 7:00am until 9:00pm. Check the IT Service Center's webpage for current hours.

Please have your Buff ID number and any additional information ready for the IT Service Center representative. This information may include information about the course ID, type of computer you are using, or where you are located on campus.