Test Issues
My Test Crashed
If you're in the middle of taking a Test when your computer or Web browser crashes:
- Immediately close ALL windows on your computer
- Restart the Web browser
- If the Web browser won't restart, reboot your computer
All questions that were saved should be there. Typically you can simply continue where you left off, though your instructor controls the Test settings which specify whether you will be able to continue or not.
Please communicate with your instructor any issues you have during an exam. If you are unable to complete the exam, reach out to your instructor before reaching out to the IT Help Desk. Many issues must be resolved by your instructor, and may be fixed by your instructor before the Help Desk can help.
Can't Find Your Test?
Tests may not be visible in WTClass until the time they become "available" to take. Your instructor will need to tell you when that is.
Please contact your instructor for further directions.
Additional Canvas Resources on Tests?
For additional resources on taking Quizzes, tests, exams, etc. in WTClass, please visit the Canvas Quizzes Resources