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Technical Requirements
Login Help Topics
Browsers
When working in WTClass (Blackboard), it is highly recommended to have multiple browsers downloaded and available for use. While Blackboard products generally function well in many browsers, please visit the Blackboard Browser Support site to find supported browsers.
Additionally, visit the Blackboard Browser Checker to see if your current browser version is supported.
Clearing Cache
If WTClass (Blackboard) is not functioning as expected, sometimes you need to clear your cache to get the latest version of a working webpage. For directions on how to clear you cache visit: https://clear-my-cache.com This site will walk you through the process of selecting your type of computer and browser then walk you through how to clear your cache.
Hardware
- Required Hardware:
- A computer (desktop/laptop) or mobile device (smartphone/tablet) that is less than 5 years old will work.
- NOTE: Chromebooks are not recommended and may not be compatible with all third-party tools used in course shells.
- Speakers/headphones/earbuds for listening to audio or videos presented in courses.
- A computer (desktop/laptop) or mobile device (smartphone/tablet) that is less than 5 years old will work.
- Optional Hardware:
- Webcam for interacting in course activities that require video feedback from students, live remote learning (such as Zoom sessions), video test proctoring (such as Examity or Respondus Monitor), or other third-party tools.
Additional Software
- Adobe Acrobat Reader - Download Adobe Acrobat Reader
- Java (latest version) - Download Java
- Browsers - See Browsers at top of page
- QuickTime Player (Mac Only. Not recommended for PCs.) - Download QuickTime
- Windows Media Player - Download Windows Media Player
- Microsoft Office - Get it FREE with your student email account
Internet Connection
A stable high-speed Internet connection is required.
Necessary Technical Knowledge and Skills
When participating in courses in WTClass, it is vital to consider the technical skills needed in order to have a successful course. Students using the WTClass system must have knowledge of basic computer and Internet skills listed below.
Required Basic Skills
- Getting online.
- Using an Internet browser.
- Downloading, saving, opening, and printing material found online.
- Conducting Internet searches.
- Composing e-mail/course messages and attaching documents. (Email/Messages)
- Posting to a discussion forum. (Discussions)
- Submitting to a drop box or assignment. (Submit Assignments)
- Writing and editing with a word processor, such as Notepad, MS Word, etc.
- Take online examinations. (Take a Test)
- Learning new computer skills.