Help

Needing additional help with something not found in the Student Technology Support Portal? Here you can find all the places you can get additional help.

Email

mail image Contact the IT Success Center by email at and support personnel will be happy to assist you.

Please remember to include your name, Buff ID number, and any information that will help us with your problem. If you are emailing about WTClass help, please remember to include the course ID where you are having an issue, as well as the title and location for what item you are requesting help with.

Phone

phone image Contact the IT Success Center by phone at 806-651-HELP (4357) and support personnel will be happy to assist you.

Spring/Fall Semester Lab Hours:

Sunday: 9:00 AM - 12:00 AM
Monday - Thursday: 7:00 AM - 12:00 AM
Friday: 7:00 AM - 10:00 PM
Saturday: 7:30 AM - 5:30 PM

Intersession/Summer Semester Lab Hours:

Sunday: 9:00 AM - 7:00 PM
Monday - Friday: 7:00 AM - 10:00 PM
Saturday: 7:30 AM - 5:30 PM

Please have your Buff ID number and any additional information ready for the IT Support Center representative. This information may include information about the course ID, type of computer you are using, or where you are located on campus.